Most things people ask.

Find one you like → tap "Request to book" (or message us via WhatsApp). One of our agents confirms availability with the owner and sends you payment instructions within a couple of hours. You pay the owner directly through the channel you pick at checkout.

We share the neighbourhood and a map pin upfront. The exact street address is shared after the booking is paid — same as Airbnb. Owners appreciate this; it's standard.

Yes. We shoot every property ourselves — no stock photos, no creative angles. If a photo doesn't match reality, tell us and we'll fix it (and the owner hears from us).

Today: you pay the owner directly via Western Union, OMT, BOB, or bank transfer — the channels the owner accepts are shown when you reserve. The price you see is the price you pay; no hidden fees. We’re building in-platform card payment via Stripe Connect — coming later this year.

Pay through the channels we recommend (the booking confirmation spells them out). Never wire money outside of the agent thread. If something feels off, screenshot it and send to support@lebanon-rental.com.

Within 24 hours of booking — full refund, no questions. After that the refund scales down — see the cancellation policy for the full schedule.

Start the listing wizard — 10 minutes, 20 short questions. We come photograph the place (free), review, and publish within a few days. We do not list every place — quality bar is real.

12.5% commission on every confirmed booking, deducted from the owner's share — settled monthly via statement. Free photography included. No listing fees, no upload fees.

No. Diaspora owners are a big part of our catalog. We coordinate photography with whoever's on the ground (relative, caretaker, cleaner), then handle every booking inquiry on your behalf.

Quality bar. We meet every owner, verify every address, shoot every property. About 1 in 4 places we're shown don't make the cut. Keeping the catalog curated is what makes booking-from- diaspora possible — you trust us so you don't have to vet 30 Facebook posts.

Send us a screenshot at support@lebanon-rental.com or on WhatsApp. We fix issues fast and we'll let you know.