Legal · Cancellations
Cancellation policy.
Last updated · May 14, 2026
Plans change. Lebanon Rental's default cancellation policy applies to every direct booking unless the owner declares a stricter or more flexible alternative in their listing.
Default policy — moderate
- Within 24 hours of booking — full refund. No questions asked. Whatever the dates.
- More than 14 days before check-in — full refund minus 5% admin fee.
- 7–14 days before check-in — 50% refund. The owner has already turned down other bookings for your dates.
- Less than 7 days — no refund. The owner cannot fill the dates on short notice.
- No-show — no refund.
Force majeure
Earthquakes, fires, civil unrest, road closures, or a Lebanese government decree that prevents travel: full refund regardless of how close to check-in. We don't need a court order — if news says it's real, we honour it.
Owner cancellation
If the owner cancels on you after confirmation, you get a full refund plus a credit toward a comparable property of equal or greater value, on us. Owners who repeatedly cancel on guests lose access to Lebanon Rental.
How to cancel
WhatsApp the agent who confirmed your booking (their name and number are on your booking confirmation). Or message us at our main WhatsApp. Refunds process within 7 business days via the same channel you paid with.
Disputes
If you and the owner disagree on whether a cancellation is justified, email the team with the booking reference. Decisions get communicated within 5 business days. Our call is final.